Privacy Policy

Ajia Collection respects your privacy and is committed to handling your personal information responsibly when you browse, shop or contact us through ajiacollection.com.

Information we collect

When you place an order, create an account, contact us or use forms on our website, we may collect information such as your name, email address, phone number, billing and delivery address, order details and any information you choose to provide.

Our website may also collect technical information such as your IP address, browser type, device information, referring pages and activity on the website for security, analytics and website performance purposes.

How we use your information

We use customer information to process and manage orders, arrange delivery, provide customer support, communicate about purchases, maintain website security, prevent misuse and improve our products, services and shopping experience.

Orders and payments

Order and transaction information may be processed through WooCommerce and any payment, banking, wallet, courier or service providers used to complete your purchase. Those providers may process information according to their own privacy practices and legal requirements.

Cookies

Our website may use cookies and similar technologies to keep the shopping cart and account features working, remember preferences, maintain login sessions, improve site performance and understand how visitors use the website. You can control cookies through your browser settings, although disabling some cookies may affect website functionality.

Accounts

If you create an account, we store the information you provide in your customer profile so you can access your order history and account features. You may update certain account information through your account area where available.

Who we may share information with

We may share information only where reasonably necessary to operate the store, such as with website hosting providers, payment or banking providers, courier and delivery partners, security services, analytics providers and other service providers that support our business operations.

We may also disclose information when required to comply with applicable law, legal process or a valid request from an authorised authority.

How long we keep information

We retain order, account and customer-service information for as long as reasonably necessary for business, accounting, support, fraud-prevention and legal purposes. Retention periods may vary depending on the type of information and applicable requirements.

Your choices and rights

You may contact us to ask about the personal information we hold about you, request corrections to inaccurate information, or request deletion where appropriate and legally permitted. Some information may need to be retained for order, accounting, security or legal purposes.

Third-party links and services

Our website may contain links to third-party websites or services. Ajia Collection is not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our website, services or legal requirements. The latest version will be published on this page.

Contact us

If you have questions about this Privacy Policy or your personal information, contact Ajia Collection at ajiacollection@gmail.com or +92 335 722 8621.